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Call Center Representative
10-2024 to Present
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Hidden Candidate
Call Center Representative
Experience
10 years
Career Level
Senior Level
Work Experience
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Office Manager & Social Media
08-2023 to 06-2024
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Call Center Representative
01-2022 to 07-2023
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Office Manager & Sales Manager
12-2020 to 12-2021
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Team Leader of Data Entry
01-2018 to 11-2020
Skills
- Data entry
- Operation management
- Facility management
- Guest satisfaction enhancement
- Front‑end supervision
- Team building & training
- Cost‑reduction strategies
- Complaint handling & resolution
- Microsoft Office (Word, Excel)
- Windows operating systems
- Public administration for operation
Education
Bachelor's degree in Sociology
Hidden name
2017-2018
Certificate in Tourism & Hotels
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